Privacy Policy

 

At Moulkiya, la protection de vos données personnelles est une priorité. Cette charte vie privée (ci-après « la Charte ») explique comment notre distributeur Blue Curseur Europe, Avenue Louise 209, boîte 7 – 1050 Bruxelles, Belgique, (ci-après « nous ») collecte, utilise, protège et partage vos informations personnelles lorsque vous utilisez notre boutique en ligne, dédiée notamment à la distribution du jeu Moulkiya.

By using the Moulkiya website (hereinafter referred to as « the Site »), you agree to the practices described in this Policy.

1. Data Controller

The data controller is Blue Curseur Europe, a company registered in Belgium and located at:

Avenue Louise 209, box 7 – 1050 Brussels, Belgium

2. Data Collected

1. Personal data provided directly by the user:

  • Full name
  • Delivery and billing address
  • Email address
  • Phone number
  • Payment information (processed securely via a third-party provider)

2. Data collected automatically:

  • IP address
  • Browsing history on the Site
  • Cookie-related data (see dedicated section below)

3. Use of Data

Your personal data is collected and processed for the following purposes:

  • Order management: Processing, shipping, and tracking orders, including products such as Moulkiya.
  • Customer service: Responding to your inquiries or complaints.
  • Marketing communication: Informing you about special offers, promotions, and new products (with your prior consent).
  • Analysis and improvement: Understanding your preferences to enhance our services and personalize your experience.

4. Sharing of Data

We only share your personal data with:

1. Our partners and service providers :

  • Carriers for order shipping.
  • Payment providers to secure your transactions.

2. Competent authorities

When required by law (e.g., legal or judicial requests).

Your data is never sold to third parties for commercial purposes.

5. Data Retention

Your personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, in compliance with applicable laws:

  • Order data: Retained for 10 years to comply with legal obligations (notably tax-related).
  • Marketing data: Retained until you withdraw your consent.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure:

  • Encryption of sensitive data (e.g., payment information).
  • Restricted access to personal information to authorized personnel and service providers only.
  • Secure hosting of our online store.

However, no electronic transmission or storage method is completely secure. We encourage you to remain vigilant, particularly by safeguarding your login credentials.

7. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights concerning your personal data:

  • Right of access : Request a copy of the personal data we hold about you.
  • Right of rectification : Request the correction of inaccurate or incomplete data.
  • Right to erasure : Request the deletion of your personal data, except when retention is required for legal or contractual reasons.
  • Right to object : Object to the use of your data for marketing purposes.
  • Right to data portability : Request your personal data in a structured, machine-readable format.
  • Right to restriction : Request the limitation of your data processing in certain circumstances.

To exercise your rights, please contact us via:

  • Email : [email protected]
  • Mail: Blue Curseur Europe, Avenue Louise 209, box 7, 1050 Brussels, Belgium

We commit to responding to your requests within 30 days.

8. Cookies and Similar Technologies

The Site uses cookies to enhance your user experience. These cookies allow us to:

  • Remember your preferences (language, shopping cart, etc.).
  • Analyze Site traffic.

On your first visit, a banner informs you about the use of cookies. You can manage your preferences at any time through your browser settings or a dedicated tool available on the Site.

9. Policy Changes

We reserve the right to amend this Policy at any time to reflect legislative changes or our practices. Changes will be published on this page with the update date.

10. Contact

For any questions about this Policy or the processing of your personal data, you can contact us:

  • By Email [email protected]
  • By Mail: Blue Curseur Europe, Avenue Louise 209, box 7, 1050 Brussels, Belgium

Last updated : January 13, 2025